Privacy Policy

We collect the following information when you use the service:

• Account details: your name, email address, contact number and password (stored as a secure hash, never in plain text).
• Personalisation details: date, time and place of birth, gender, parents’ names and address details you provide at registration, which are used to generate your report.
• Assessment answers: your responses to the 11 question assessment and the report generated from them.
• Order details: the product purchased, amount, payment reference and date. We do not collect or store full card numbers.
• USER SELLER details (sellers only): legal name, PAN, bank account number and IFSC or UPI ID, used to verify identity, pay commissions and meet tax obligations.
• Technical information: IP address, browser type and device information, used for security, fraud prevention and rate limiting.

• To create and manage your account and verify your email address.
• To generate, deliver and store your personalised QSS Scan Report.
• To process payments, refunds and, for sellers, commissions, payouts and TDS.
• To respond to support requests and send essential service emails such as verification codes and order updates.
• To keep the service secure, prevent fraud and comply with legal obligations.

We do not sell or rent your personal information. We share it only with trusted service providers who help us run the service, and only to the extent they need it:

• Hosting and database providers that store our application and data.
• Email delivery providers that send verification codes and service emails.
• Payment providers and banks that process payments, refunds and payouts.
• Government or law enforcement authorities where we are required to do so by law.

• An essential, secure (HttpOnly) cookie keeps you signed in. Your session is not stored in a way that page scripts can read.
• If you arrive through a USER SELLER referral link, the referral code is saved in your browser for up to 30 days so the sale can be credited to the seller.
• We store small preferences, such as display settings, in your browser. We do not use advertising cookies, or tracking cookies that follow you across other websites.

We use industry standard safeguards, including encrypted connections (HTTPS), hashed passwords, access tokens that expire quickly and restricted access to sensitive fields such as bank account numbers. No system is completely secure, but we work to protect your information and review our safeguards regularly.

We keep your account information and reports for as long as your account is active, so you can return to your materials. Order, payout and tax records are retained for the period required by law. When you ask us to delete your account, we delete or anonymise your personal information unless we are legally required to keep it.

• Access: request a copy of the personal information we hold about you.
• Correction: ask us to correct inaccurate or incomplete information.
• Deletion: ask us to delete your account and associated data.
• Withdrawal of consent: stop using the service and ask us to stop processing your data, subject to legal requirements.

To exercise any of these rights, email support@quantumsuresuccess.com from your registered email address. We aim to respond within 30 days.

The service is intended for adults. Users under 18 may use it only with the consent and supervision of a parent or legal guardian, who is responsible for the information provided.

For any privacy concern or complaint, contact our grievance team at support@quantumsuresuccess.com or write to us at Quantum Sure Success, Mulund West, Mumbai 400080. We may update this policy from time to time; the “Last updated” date shows the latest revision.